If you’ve ever used a VoIP telephone (a phone that uses the internet to make calls vs. a traditional, hard-wired phone) then you’ve certainly experienced a drop in quality.
The conversation breaks up. The volume unexplainably lowers. The call might drop all together.
Frustrating, right?
Well, you’re not alone. Businesses across the globe who use VoIP devices experience this daily and are often left dealing with poor interactions with customers and ineffective meetings due to the low-quality audio that occurs when trying to use internet-based systems.
The main culprit? Internet outages.
Server downtime, provider lapses, and power shortages are just some of the causes leading to stumbles in internet services, which in turn, lead to conversations over VoIP devices suffering.
Luckily, there’s a solution: Failovers!
Failover devices provide a safe, reliable backup that can help businesses navigate internet outages and keep their VoIP systems working great so that important meetings can go off without a hitch.
Want to learn more about what a failover device actually does? Not sure what to look for in getting the right device?
We’ve got you covered.
Keep reading to learn more about these handy systems and how to make sure you're choosing the right one.
Think of an internet failover device as a backup player for your favorite sports team. If the starter gets tired or is injured and can’t perform, your team has a substitute to put into play to keep the game going and keep your team winning.
The failover device is the bench player you can’t afford to be without.
If your internet goes down and your Wi-Fi network is unable to perform, the failover device takes over using a sustained, cellular network to maintain the call quality and keep the conversation going without dropping the call or losing quality.
The best part? The switch is done automatically! Most devices perform automated checks in regular intervals to see if the internet is back online and will hand back over the call to the Wi-Fi network without you having to do a thing except continue on with your call and win over your customers with crystal clear quality and excellent reception.
Alright. So now you know you need a failover device, but what makes a good one?
There are many internet failover devices on the market, but not all are created equally. Many large brand companies offer these systems with their internet packages, but they can often be unreliable, suffering from outages or insufficient bandwidth to cover your internet needs.
To account for this, you should look for reliable, well-tested devices that meet the criteria of your business.
You want to look for devices that have multiple WAN connectivity options so that your backup has options when looking to connect to a cellular network as it gives a higher probability of staying ready if your internet drops.
Load balancing is also key when looking to share bandwidth across multiple applications running on a single system. This will automatically handle asset allocation so that the applications and devices that need bandwidth the most are given priority to keep your operation running smoothly.
Keeping these specifications in mind when finding a failover device is key to getting the one that will work best for your business.
Staying connected is key to keeping your business up and running. An internet failover device is critical for VoIP telephones to get past any internet issues and ensure your conversations are clear and consistent.
Getting the right failover device that is reliable, automated, and able to connect to the right WAN is essential to getting the most out of your backup systems.
If you’re looking for the right option for your business, the Multis Cloud failover device might be the right choice for you.
With over 1.5 years of testing and development, the hardware (custom-developed hAP ac3 LTE 6 kit) has been built for reliability, speed, and flexibility to support VoIP connectivity and keep phone devices connected. Customized specifically to handle calls via the network, this failover is perfect for businesses that rely on internet telecommunications to connect with their customers.
Curious to learn more about what Multis Cloud can do for you? Visit our site here -> Multis Cloud